TieHearts lets you lock a feeling for someone you already know. It stays anonymous unless you both feel the same way. That promise only means something if we are precise about what we hold, so this page says exactly that.
Three things we never do:
| Data | Why |
|---|---|
| Your phone number | It is your only login. There are no passwords and no email. |
| Your display name | Shown only when a feeling becomes mutual, or when you choose to reveal yourself. |
| A feeling you lock: the recipient's phone number, a private label you give them, the feeling type, its intensity and a colour | To deliver the feeling and to show it back to you on your shelf. The label is yours alone and is never shown to them. |
| Messages you send | To deliver your conversation. |
| Nicknames you give an anonymous admirer | Stored against your account only. The other person never sees it. |
| A notification token for your device | To tell you a feeling is waiting. Removed when you sign out on that device. |
| Blocks and reports you make | To keep you unreachable by someone you blocked, and to act on reports. |
If you use the contact picker, TieHearts reads your address book on your device only to show you a list to choose from. That list is never uploaded, never stored and never leaves your phone. The only number that reaches us is the one number you actually pick.
No location, no advertising identifiers, no browsing or usage tracking, no photographs, no email address, and no payment information.
TieHearts runs on a small number of services, and only what is listed here is shared with them:
We do not share your data with anyone else, and we never sell it.
Until you delete it. A feeling you let go of is removed immediately, along with any conversation attached to it. Delete your account and everything goes; see below.
In the app: open me, then delete my account. It asks once, then erases everything.
Without the app: email developertiehearts@gmail.com from any address, telling us the phone number to delete. We complete the deletion within 30 days and reply when it is done.
Deleting removes: your profile and phone number, every feeling you locked, every feeling locked for you, all your messages and nicknames, your notification tokens, and your blocks and reports. Nothing is retained in backups beyond 30 days. It cannot be undone, and nobody is told that you left.
Because a phone number is the only identifier this app has, deletion also removes feelings other people had locked for your number. This is deliberate: leaving your number in someone else's record would not be deletion.
You can ask us what we hold about you, correct it, or have it erased, using the email above. Under India's Digital Personal Data Protection Act, 2023, you may also withdraw consent at any time. Deleting your account does exactly that.
TieHearts is for people aged 17 and over. It is not directed at children, and we do not knowingly collect data from anyone under 17. If you believe a child has an account, email us and we will remove it.
Data is encrypted in transit and at rest. Access rules are enforced by the database itself, not only by the app: a person's identity is withheld at the point the data is read, so a bug in the app cannot reveal who locked a feeling for you.
If this policy changes in a way that affects you, we will update the date at the top and note the change in the app.